Returns & Exchanges

Physical products are shipped in the store, and returns and refunds are supported within 7 days of receipt without any reason.
If the goods we receive are in good condition, we will return them to you within 7 days.
If the package you receive has any damage or defects, please send us a feedback email as soon as possible. Our email address is:support@pveno.com. You need to send us your order number and pictures of the product condition, and we will do our best to solve the problem for you based on the specific situation.
If you have any further questions, please contact us by sending an email.